| 1. |
How
do I care for my cabinets? |
| 2. |
What
are the differences between Euro and Euro2? |
| 3. |
I
cannot find the right door color for me. Are there more
choices, except the ones that I find on your website?
(Or, I like certain door style from your website but I
prefer it to be darker. Is there anything that can be
done?) |
| 4. |
I
visited one of your dealers. They do not have the door
style I picked from your website. Is there any way I
can find a dealer who carries that item? |
| 5. |
Why
is there color and grain variations in each wood door,
even though they belong to same model? In addition,
I think I see imperfections. |
| 6. |
Where
can I get a layout and a cabinet list? |
 |
| 1. |
How
do I care for my cabinets?
PLEASE DO NOT ALLOW
WATER TO STAND ON OR UNDER ANY CABINET SURFACE OR DOORS.
Cabinet Box:
All tops, side, bottoms and shelves of your new Hanssem
cabinets are finished in Bacteria resistant Melamine,
similar to those used in Medical Cabinets. To clean,
use warm water and a mild dish-soap. DO NOT use Abrasive
Cleaners.
Melamine/Laminate/Thermofoil
or Painted Doors: To clean use warm water and
mild dish soap. Do not use abrasive cleaners
Wood Doors: To
clean use a damp cloth. Do not use OIL SOAPS or ABRASIVE
cleaners designed for cleaning wood. These would damage
the Top Coat and Sealer that is applied on the doors
in the Factory. Contact your dealer in case of any damage
to your cabinets for quick and efficient service.
|
| |
Click
Here for Printable Version of this Guide. |
 |
| 2. |
What
are the differences between Euro and Euro2? |
| |
| |
Lead
Time (For Dealers) |
General |
| Euro
Line |
Lead
Time of 1-2 Weeks only |
All
components in Stock. Some modifications are possible |
| Euro2
Line |
Available
in 4-6 Weeks. |
Variety
in Door Style, Color and Sizes |
|
 |
| 3. |
I
cannot find the right door color for me. Are there more
choices, except the ones that I find from your website?
(Or, I like certain door style on your website but I
prefer it to be darker. Is there anything that can be
done?)
The website shows only certain stains and products,
samples of more colors and styles or the complete offering
can be ordered from the manufacturing facility. If you
are a dealer, please contact your Sales Representative.
If you are a consumer, please ask the showroom for a
specific sample to be ordered for viewing. |
 |
| 4. |
I
visited one of your dealers. They do not have the door
style I picked from your website. Is there any way I
can find a dealer who carries that item?
It is not possible for that particular dealer to have
samples of our complete product line at all times, However
on your request, the dealer will order the specific
sample from Hanssem. The cost of the door sample is
very nominal and will be decided by the dealer. |
 |
| 5. |
Why
is there color and grain variations in each wood door,
even though they belong to same model? In addition,
I think I see imperfections.
Wood doors are made from trees growing in different
environments and conditions. This results in the tree
having naturally varying grains and sap wood which is
a natural feature. In addition other imperfections such
as "burls, pecks, shakes, knots and mineral streaks“
also occur in natural woods.
|
 |
| 6. |
Where
can I get a layout and a cabinet list?
If you are a dealer and wish to purchase cabinets from
us on a regular basis, please click here to contact
the Hanssem Sales Dept. to obtain the necessary information
and forms.
|